Five9 Hold Music and Messages

Music On Hold for Five9

Achieve higher caller satisfaction ratings with unique custom MOH content.

1. Easy On Hold will provide audio in 8 bit, μLaw format
2. Changing music on hold in Five9 may require a technician or administrator
3. You may request support from the Five9 website
4. You may upload only one audio file up to 3 minutes in length
5. The audio file starts at the beginning of the hold music track every time a call is placed on hold
6. Learn more: Five9 Service and Support

Allow business and marketing teams to manage on hold music and messages remotely

1. Mange all custom content from a personalized, user-friendly control panel. Multiple persons may have log in privileges
2. Use the convenient audio file downloader in your Easy On Hold control panel
3. Talk to your Easy On Hold Music On Hold Expert™ about getting your custom hold messages in the proper format for Five9