Marketing

How To Merge Social Media and Messages On Hold

Learn how to use social media and your messages on hold to improve your customer relationships, engagement, and long-term loyalty for a better bottom line.

8 min read
Easy On Hold | Blog - Social Media and On Hold Messaging

Tim Brown

Dental Practice On Hold Messages

When you use Dental Practice On Hold Messages, you demonstrate that you care. Educate and reassure your prized patients while they wait on hold.

4 min read
Easy On Hold | Blog - Dental Office Messages On Hold

Tim Brown

Customer Experience Leads To Brand Loyalty

How is your customer experience? Customer "phone on hold time" creates friction. Smooth out the customer experience with these tips.

5 min read
Easy On Hold | Blog - customer loyalty hold messages

Tim Brown

Frustrated and On Hold: Is Your Contact Center Ready?

Many inbound calls are from customers who are upset, anxious, or just plain angry. Why leave callers frustrated on hold? Some helpful tips!

5 min read
Easy On Hold | Blog - frustrated on hold

Tim Brown

7 Car Dealership Marketing Tips

Your car dealership needs a variety of marketing strategies to build trust and help customers choose you. Here are some […]

9 min read
Easy On Hold | Blog - car dealer marketing

Tim Brown

Develop Your Coronavirus Contact Center Strategy

Coronavirus Calls Overwhelm Contact Centers: Easy On Hold Offers Tips and New Technology for Helping Worried Inbound Callers Get Answers […]

5 min read
Easy On Hold | Blog - coronavirus call center strategy

Tim Brown