Marketing


The Easy On Hold RingEX Music On Hold App simplifies everything about call queue audio (music on hold, messages on hold). It's a smarter, automated way to manage your hold and queue audio—without ever uploading another file. It transforms caller waiting time into a fresh, accurate, and professional experience by automatically delivering the right audio at the right moment.


9 min read
Easy On Hold | Blog - RingCentral ReingEX Music On Hold App

Tim Brown


Discover why streaming music on hold messages is essential for organizations despite advancements in AI voice technology.


5 min read
Easy On Hold | Blog - Streaming-Music-on-Hold-Messages-vs-AI-Solutions

Tim Brown


Caller expectations are changing faster than ever. In 2026, more callers will reach out only after exhausting every self-service option available. That means when the phone rings, you’re no longer dealing with casual inquiries—you’re engaging with customers who want answers now and who expect to be understood immediately.


5 min read
Easy On Hold | Blog - Depiction of phone caller experiences using silhouoettes of people on phones

Tim Brown


Learn how to use social media and your messages on hold to improve your customer relationships, engagement, and long-term loyalty for a better bottom line.


8 min read
Easy On Hold | Blog - Social Media and On Hold Messaging

Tim Brown


When you use Dental Practice On Hold Messages, you demonstrate that you care. Educate and reassure your prized patients while they wait on hold.


5 min read
Easy On Hold | Blog - Dental Messages On Hold for Dentist Office

Tim Brown


How is your customer experience? Customer "phone on hold time" creates friction. Smooth out the customer experience with these tips.


5 min read
Easy On Hold | Blog - customer loyalty hold messages

Tim Brown