On Hold Message Scripts


What callers hear while they wait on hold says a lot about your organization. These 13 Essential Best Practices for Messages On Hold are game-changing, and most can be implemented in one day.


7 min read
Easy On Hold | Blog - 13-Essential-Best-Practices-For-Messages-On-Hold

Tim Brown


Creating effective on hold messages presents its own unique challenges. Smart marketing calls for collaboration with professionals. Here are some helpful tips from a professional writer.


5 min read
Easy On Hold | Blog - illustration of writing messages on hold on a laptop

Greg Simmel


Hold Music vs. Messages On Hold Since the late 1960s, phone systems have used music on hold to indicate to […]


8 min read
Easy On Hold | Blog - hold music or messages on hold?

Tim Brown


Since the onset of the COVID19 crisis, Easy On Hold, has been wildly busy with telecommunications messages for hospitals, financial institutions and many other clients. We'll share examples of how they are communicating critical information to their curious callers.


12 min read
Easy On Hold | Blog - Coronavirus Messages On Hold

Tim Brown


Coronavirus Calls Overwhelm Contact Centers: Easy On Hold Offers Tips and New Technology for Helping Worried Inbound Callers Get Answers […]


5 min read
Easy On Hold | Blog - coronavirus call center strategy

Keegan Brown


Interview With Easy On Hold Founder Reveals New Research-Based Approach To Music and Message On Hold. Tom: Tim, let’s talk about […]


13 min read
Easy On Hold | Blog

Tim Brown