NEC 2100
Streaming On Hold Music and Messages

How to use custom music on hold messages with NEC 2100 on-premise PBX

NEC 2100 Small Business Phone System

Music On Hold for NEC SL 2100

The NEC SL 2100 series is an on-premise phone system for small businesses looking for simplicity and affordability. It is a hybrid phone system and can accomodate VoIP, SIP trunks and CTI applications (softphone and other business applications). NEC provides a description of capabilities in their online brochure.

  1. The NEC SL 2100 can use the Easy On Hold® 2-Channel Business Audio System (2CBAS) as an exellent source of music and messages on hold. Streaming audio is available.
  2. Carefully follow instructions from the NEC Manual, available here thanks to smart-zone dot net: SL2111 Quick Install Guide: Music on Hold and External Audio
  3. The external audio interfaces are located on the IP7WW-308U-A1 or IP7WW-082U-B1 cards. A system would not typically have both types of these cards installed, ensure you use the instructions within this guide for the correct card installed in your system.
Easy On Hold 2 Channel Business Audio System device image

Easy On Hold® 2-Channel Business Audio System (2CBAS) compatible with NEC 2100 for streaming music and messages on hold.

Custom RJ45-to-RCA Cable Required

The NEC card’s Music On Hold input is designed for a mono, line-level signal with a 600 Ω impedance. The pin assignments shown are specific for connecting the EOH 2CBAS device from Easy On Hold. The Easy On Hold® 2-Channel Business Audio System is fully compatiblel with the NEC 2100 series.

Wiring diagram for RCA audio output to RJ45 connection to NEC 2100 hybrid PBX
  1. RJ45 Pin 2 → RCA Tip: This carries the audio signal from your Easy On Hold device into the NEC system.
  2. RJ45 Pin 7 → RCA Sleeve This is the ground connection for the audio.
  3. The Tip of the RCA plug is the “hot” audio lead, and the Sleeve is ground, which is standard for unbalanced audio.
  4. The RCA plug will use the 600-Ohm output on the back of the EOH 2CBAS aduio device

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