Mitel on-hold music should always sound great, stay fresh, and be painless for IT to manage. Easy On Hold® delivers licensed business-use audio and replaces loops with randomized, high-value messages. Schedule content by time of day, day of week, and season. Our Music On Hold Experts™ help Mitel admins, CX leaders, and multi-location brands keep MiVoice audio current without busywork.
Give your callers a better wait and give your team simple control. We align to your Mitel deployment (on-prem, hybrid, or cloud) and deliver Mitel on-hold content that’s always on-brand and 100% legal. For MiVoice Business, Easy on Hold streams via Streaming Queue Music™ (SQM) to a registered SIP endpoint through MiVoice Border Gateway. The SIP endpoint is assigned as the MOH resource; streams can be shared or unique per call group and support hundreds of concurrent holds per instance.
What you get, day one:
Every environment is different. You need tailored options, and we’ll match the method to your exact build and keep your marketing team and IT in sync:
Are you feeling overwhelmed and looking for someone to help manage everything? Get a quote from us today, and we’ll map the best path for your Mitel integration.
Still using MiVoice 250 music on hold? We support both Mitel on-hold delivery through PBX’s MOH input using our 2-channel Business Audio System (live stream, or USB audio), or a file-based workflow when your policy requires uploads via our File Upload Management Service. We’ll handle the formatting, gain structure, and scheduling so seasonal promos and announcements roll out automatically, no PBX tinkering needed.
Quick Wins for MiVoice Office 250:
Details do vary by installation, and we’ll align to your configuration and coordinate with your Mitel partner to make the Mitel integration smooth.
Pair your Mitel hold music with clear, useful messages: self-service tips, hours, promos, and status updates.
Do you need auto-attendant files? We’ll format prompts for your Mitel Specs. Don’t forget to get your quote today!
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Music On Hold Messages, Queue Music free consultation
Get the right solution for your callers
Easy on Hold integrates with many platforms. For just a quick example: Microsoft Teams Phone, Cisco, Avaya, Genesys, Nextiva, and Asterisk/FreeSWITCH. We also offer a File Upload Management Service when streaming isn’t available on a given platform.
Want to extend your brand’s sound beyond your phone system? Take a look at Brandi Music™. Providing 75 to 78+ curated, family-friendly, profanity-free channels, with blends and mixes, scheduling, and Azure-hosted reliability. Announcements can even be scheduled between songs for timely promotions.
Yes, we support any Mitel environment. Delivery (stream vs. file) depends on the model and configuration. For more details, please don't hesitate to reach out with questions, book a free demo, or request a free quote.
Yes. You can create separate streams or rotations for each of your teams or regions and schedule content by time, day, or season within the Content Control Center™
Yes, we do. We work directly with your Mitel partner and internal admins to follow your change control process.
Yes, 100% legal. We manage licensing with ASCAP, BMI, SESAC, SOCAN, GMR, SoundExchange, and more, so your audio is licensed for business use. You can confirm with us availability for your region at any time.
