Vodia Streaming In Queue and On Hold Music & Messages

How to set up streaming music on hold in the Vodia platform

Streaming music to your Vodia PBX server is now easier with Easy on hold. This works across all domains if you're using the Vodia multi-tenant PBX or if your using the Vodia PBX is on the premise.

Start streaming on hold service account for Vodia

To start configuring your Easy On Hold^® services with Vodia, you'll need an account: Request Streaming Hold Music Account.

Easy On Hold^® will provide you with an IP and port where the streaming services will be activated, Vodia will be listening on that particular port assigned on the PBX.

Firewall

If you have an active firewall, then you will need to allow the Easy on hold streaming port on your firewall rule. Ex 40000/UDP

Setting up Music on hold streaming: Administrator Level

• Navigate to customize ---> Music on hold
• Choose the following settings
• Name: Name of the streaming service
• Type: RTP stream
• Domain: All or you can choose a domain
• Port: Port number for Easy on hold
• aCodec: Big Endian format
• Save the configuration

Vodia Streaming Queue Audio

Marketing Teams Control Content on Easy On Hold Cloud Portal

The EOH streaming appliance, Streaming Queue Music™ (SQM)transcodes streams of audio directly into Vodia platforms. Customers control stream content from a personalized control panel. Changes are heard immediately on the stream, or can be scheduled with custom start and stop dates.

Streaming audio content can be shared across multiple call groups, or uniquely assigned to each of many call groups (sales, support, regions, etc.).

Emergency messages can be quickly turned on (with automatic stop date) for a particular queue.