"They listened to our needs, made content / music recommendations, and worked with us with any changes we requested. The quality of the on-hold recordings they produced for us were great and fit our brand nicely. I'd highly recommend this group."
Marc Steir, Ballard Truck Center
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During your free 15-minute consultation, we discuss:
Flexible options:
All of your content is organized for you
Type your script, choose music, and let the EOH AI Studio do all the work.
The EOH AI STUDIO is a complete online messages-on-hold production tool. It's the fastest way to make on hold messages that sound professional. The EOH AI STUDIO is loaded with great sounding voices and hundreds of hold music tracks.
Unlike other AI tools, the EOH AI STUDIO does the mixing for you. There's no need to build music playlists, drag and drop voice samples or learn audio editing skills. You'll get three versions of the voice recording to choose from. Pick the best voice output, then browse through music. Select your music, how long you want the message to be, and preview your mix. Done!
Instead of letting your callers hear default music, repetitive or outdated messages while they wait, keep callers informed about your business. Our custom scripts and voice audio recording services guide your customers to self-directed support channels and special promotions. Download your messages in MP3, WAVd. Streaming adds benefits like randomizing messages, scheduling content, and daypart greetings.
Get inspired and hear different samples of professional on hold messages with music.
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Book a free Consultation from a music on hold expert
Music On Hold Messages, Queue Music free consultation
Get the right solution for your callers
Change messages in real time, have no more files to manage, and back-up audio with little or no equipment.
Randomize the order, vary the length, provide variety and use relevant time-sensitive messages.
Say goodbye to boring loops with creative advertising or narrations blended over music.
We work with you to create the right on hold message scripts for your audience and deliver them with professional voice overs.
Provide clearer and better experiences on mobile devices.
A powerful AI tool for building professional messages on hold instantly.
Long hold times? A queue callback feature may be useful but you will still have callers waiting in the hold queue. Waiting and hoping you care about them. Learn more about the best way to handle callers waiting on hold.
Streaming Hold Music is now integrated with Microsoft Teams Phone. No more loading files! No more repetitive loops. Try it free for 14 days. Also, live stream custom voiced messages in Teams Phone.Learn about Teams Phone and Streaming Hold Music..
When customers need answers, they search online. When they find a solution, they call. When they call, most have to wait on hold. Learn the 13 Essential Best Practices for Messages on Hold.
Our messages on hold service works with any phone system, whether you require files or a streaming solution. Our streaming solution offers you the most features, flexibility, and ease of use. If your phone system can only take audio files we will produce your audio in whatever format is required. To see if your phone system is compatible with our streaming solution, view our up-to-date list of on hold music integrations. If you don't find yours listed here, be sure to let us know; we may be able to provide a streaming integration by working in cooperation with your provider.
This depends on the type of music you want to license, how many messages you wish to produce per year and the number of agents and/or locations in your organization. Our starter package for small businesses with one location starts at $72/month, while our enterprise packages are on request due to the complexities involved. Get a fast, free quote for your business.
Depending on your desired experience, you may continue using your IVR messaging with our streaming solution. Sometimes, announcements that "barge in" during hold time can interrupt music or a message. For a better caller experience, Easy On Hold recommends relying on a professionally produced music and message stream that will play desired content to callers rather than relying on your IVR feature. Streaming messages can be scheduled to be played at specific times and between songs. With our popular music service songs are not interrupted and the caller is presented with a 'radio station' experience that feels dynamic and non-interruptive.
We work with any phone system, so we will just need to know how music on hold content gets loaded into your new phone system, and provide that delivery method to you, whether as files that you load yourself or a stream that Easy On Hold manages for you.
