CPA, Tax & Accounting Music and Messages On Hold

Sample Messages On Hold for CPA, Tax and Accounting Firms

  1. TAX TIME
    Tax tips and savings. Assure callers they are working with the best.
  1. BUSINESS SERVICE
    Show that you understand the business owner. You're going to help take that business to the next level.
  1. RULES CHANGE
    Tax laws and rules change. Your clients can count on you to stay up to date.
  1. CPA & ACCOUNTING
    Maximize profts. Minimize taxes. Time saving services.
An easy on hold vector for on hold system

Tax Time Is Callers On Hold Time

Of course, no one likes waiting on hold, but it's a part of doing business. During tax preparation season, more callers will be on-hold as you get busier and busier. Each call represents the opportunity for more business, and your reputation is on the line. Providing something helpful while clients wait on hold will make your service sound professional while building that brand in the minds of the people who will be supporting your firm into the future.

Why Custom Messages On Hold?

  1. Branding. Talk up your brand identity. Easy On Hold® has worked with Jackson Hewitt, H & R Block and other brands.
  2. Tax Time Messages. We're on top of tax rule changes and offer E-filing, rapid refunds and friendly service.
  3. Financial Planning. Preserve and grow your investments, set goals and save for the future.
  4. Business Services. Keep more profit. Record keeping, analysis, filing services save you time and money.
  5. Payroll Services. No more late filing penalties. Use our online and personal services for greater peace of mind.
An easy on hold vector for priority messages

Messages On Hold Grows Your Brand

Communicating your approach, values and style define your firm. Telephone on hold messaging should be part of your marketing and communications plan. Here are some simple steps to growing your brand with on-hold marketing messages:

  1. Develop a value statement that briefly and simply describes what your firm accomplishes for your clientele.
  2. Talk to clients or use a survey to gather comments about why they chose your firm and continue to use your services.
  3. Name three differences between your firm and other, similar firms in your area.
  4. Write down three advantages your firm provides over tax preparation alternatives, such as software or do-it-yourself solutions.
  5. Create a list of 'tips' that clients will find useful.

These are just a few ways to get some ideas flowing. Next, talk to your Easy On Hold® music on hold expert who will develop a free custom message on hold demo you can hear in 3 business days. Once you begin working with the Easy On Hold team, your custom script, music and announcements come together to create a powerful communications tool that works for you every day, automatically.

An easy on hold vector for recording voiceovers for projects

What a free custom demo can do for you

Our music on hold experts™ talk to you about your CPA, tax or accounting firm, asking a few questions about your phone system, customers and brand. In 3 days our team builds a custom script and recording so you can hear what your on hold message sounds like (not a generic demo). We work with you goals, technical needs and budget.

An easy on hold vector for background music

Automated Attendant

Does your firm have an IVR, automated attendant, recorded greeting or after-hours voice recording? Consider matching the professional sound of your messages on hold to your voiced phone greetings. We can help.

Talk to the music on hold experts


Get a quote and free no-obligation consultation

  1. Find out what costs may be involved
  2. Request a free custom script and sample audio
  3. Talk to our experts about compatibility with your communications platform
  4. For call centers/contact centers: discover new technology for Queue Music solutions
  5. No obligation; it takes only 15 to 30 minutes to get the right music on hold messages solution