With an Asterisk-based business telephony solution comes an amazing set of features. One feature you may not be taking advantage of is streaming music on hold. Easy On Hold® provides individualized custom 128k http .mp3 streams created specifically for your business clients. The custom live stream plays a series of announcements that inform, inspire and update callers while they wait.
All music on hold must be properly licensed, either through the appropriate Performing Rights Organization in your country, or a licensed provider, such as Easy On Hold®. Beware of your licensing liabilities before putting music on hold.
Streaming custom music and messages on hold will provide added value for your customers, and added recurring revenue for you.
Team up with Easy On Hold® to provide enhanced MOH service to your customers without handling audio files or managing ongoing changes and updates. Your customers work directly with Easy On Hold to develop their own custom music and message on hold channel.
"I like the way the solution is solving the MOH problem. This year we are focused on partnering with companies that provide complimentary services and easyonhold looks like it fits the bill. 80% of our business consists of supporting Asterisk based systems, so we can definitely promote the product to our customers."Mack Hendricks, Asterisk Support Manager
Easy On Hold's® new streaming system does away with the traditional practice of voice blurbs interrupting a repeating background track. The new streaming system manages hand-crafted 30 to 60 second promotional spots, with a mix of voice and music, each focused on presenting an influential idea or message to callers on hold.
With music constantly changing and timely topics blending in at just the right times, the new Easy On Hold streaming system provides a fresh sound callers find more appealing.
Until now, no matter which method is used, businesses have had to handle media, while callers listen to stale, looping audio. With our streaming technology, we provide a live program personalized to your business. Streaming on hold is an entirely new category in message on hold delivery, and you will see a big difference.
The live Easy On Hold® stream automatically changes content based on a planned schedule, changing and updating content is done without the aid of equipment or technicians. In addition, the sound quality is excellent.
I love the quality of sound that the Easy On Hold® streams provide.
Easy On Hold works directly with your customers to deliver the scripts, voices, music and licensing needed for a successful music and message on hold program. Our aim is to serve the Asterisk dealer by taking the hassle out of dealing with MOH. We make your customers sound good, which makes you look good.
http or https .mp3
HLS available upon request
rtp available from on-prem device
PCM for Cisco VVB available upon request from cloud or on-prem
Custom message on hold content created by Easy On Hold® at 128Kbps mono
Third party content can be hosted Easy On Hold® at 128Kbps mono
Hit music by popular artists (powered by Brandi Music) at 192Kbps mono or stereo
One very easy way is to use an MP3 stream and the basic MPG123 command-line player. For this example we are using a free acoustic music on hold test stream provided by Easy On Hold® Courtesy of Voneto Blog, Corey McFadden
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