There’s something magical about Christmas music. The instant warmth. The nostalgia. The way a familiar melody brings comfort and joy—especially during the busy holiday season when callers need reassurance, patience, and a positive experience.
This year, Easy On Hold® is delivering something no one else in the industry can:
Table of contents
- CoverTunes™ Holiday Edition—fully licensed, instantly recognizable Christmas favorites for ANY phone system.
- Why Christmas Music Works So Well on Hold
- The Exclusive Christmas Music On Hold Tracks You Can Use—Legally
- Why These Christmas On Hold Music Tracks Matter
- Let’s Talk about Licensing Christmas On Hold Music
- Why CoverTunes™ is an Easy On Hold Exclusive
- Bring Holiday Magic to Your Caller Experience
CoverTunes™ Holiday Edition—fully licensed, instantly recognizable Christmas favorites for ANY phone system.
While most VoIP platforms and PBX systems only support uploaded audio files (not streaming services), those files still require special music licensing. Other providers can’t offer familiar holiday songs legally.
Easy On Hold can.
And now we’re giving businesses that beloved holiday sound callers know and love.
Explore CoverTunes™: https://easyonhold.com/music-on-hold/covertunes/
Why Christmas Music Works So Well on Hold
Our other Christmas-focused blogs highlight a universal truth:
Holiday music changes the way people feel while they wait.
From https://easyonhold.com/blog/?s=christmas, businesses repeatedly report that when holiday music begins to play:
- Callers feel more patient and positive
- Agents experience fewer escalations
- The wait time feels shorter
- The company feels more warm, human, and festive
Christmas music taps into deep emotional memory—traditions, celebration, family, joy—and CoverTunes lets you finally bring all of that into your caller experience.
The Exclusive Christmas Music On Hold Tracks You Can Use—Legally
Other providers can offer generic background tracks.
Only Easy On Hold can deliver the songs people actually recognize.
Your upcoming video demo includes four iconic Christmas songs—professionally re-created, beautifully arranged, and fully licensed for use as audio files on any phone system:
🎶 “Jingle Bell Rock”
As popularized by Bobby Helms
Our top pick for maximum nostalgia. Composed by Joseph Carlton Beal and James Ross Boothe; featuring Bobby Helms on guitar. Jingle Bell Rock is bright, festive, and instantly recognizable. A caller favorite.
🎶 “Winter Wonderland”
As popularized by Kenny G
This smooth, classy rendition of a holiday favorite is ideal for businesses seeking a warm, polished holiday ambiance. It was released on the Kenny G album called “Miracles: The Holiday Album,” which is the best-selling Christmas/holiday album from 1991 to present, according to Billboard Magazine.
🎶 “Let It Snow”
As popularized by Michael Bublé
The 2011 hit release “Christmas” by Michael Bublé is the number-one album on Billboard Magazine’s “Catalog Album” chart, which tracks the popularity of albums released more than 18 months ago. Modern, cozy, and upbeat, Let It Snow is ideal for creating a cheerful queue or Christmas music on hold experience.
🎶 “Tennessee Christmas”
As popularized by Amy Grant
The heartfelt, peaceful classic “Tennessee Christmas” offers a nostalgic and timeless charm. Many well-known artists have recorded the song for good reason. Tennessee Christmas paints a beautiful Christmas scene, one that callers will also experience when they hear it while waiting on hold.
Each song is familiar, comforting, and beautifully recorded by professional musicians—then made available through a special licensing arrangement that makes CoverTunes an Easy On Hold exclusive.
CoverTunes changes everything. With CoverTunes from Easy On Hold, your business gives callers the warmth of true Christmas classics—legally and affordably.
Why These Christmas On Hold Music Tracks Matter
The “most wonderful time of the year” often brings stress and anxiety. Medical professionals writing in the Scripps Affiliated Medical Groups blog say holiday music can improve your mood, improve memory, reduce stress, and has been used to treat people with chronic pain. Powerful!
When callers hear a song like “Jingle Bell Rock” or “Let It Snow,” something happens:
- Stress melts away
- They feel welcomed
- They connect emotionally with your brand
- The wait feels more intentional and enjoyable
Most importantly, familiar holiday hits are not available from other music-on-hold providers. They simply cannot offer these tracks due to licensing restrictions.
Music is part of creating lasting traditions.
Researchers in the American Psychological Association’s journal Emotion studied listeners of happy and more neutral or somber music. The article said researchers observed “enhanced empathy and compassion when emotional, but not when neutral music was present during videos displaying emotionally negative narrations.” – Kansas City Star
Photo: Blues/Soul band Southern Avenue sings at the Christmas Tree Lighting Event in Detroit, Michigan
Let’s Talk about Licensing Christmas On Hold Music
Is your on hold music legal? Understanding on hold music licensing ensures you’re doing right by artists while protecting your business from costly penalties. You can’t use Spotify, Apple Music, YouTube, or commercial recordings as MOH. Doing so violates copyright and can result in significant fines.
Remember, when you use an audio file on your phone system, you’re making a copy of the song, which is prohibited without a Master License Agreement. Phone platforms that require files to be loaded include:
- 8×8
- RingCentral
- 3CX
- Five9
- Genesys Cloud
- Webex Calling
- Zoom Phone
- Many other VoIP platforms
CoverTunes solves every part of the licensing problem:
✔ Master recording licensing
✔ Mechanical rights
✔ Usage rights for MOH & queue audio
✔ Permission to combine with your business messages
✔ Immediate compatibility with file-based VoIP systems
This is the only legal way to play familiar Christmas songs on most VoIP platforms.
Why CoverTunes™ is an Easy On Hold Exclusive
Easy On Hold has invested heavily in:
- Proper music licensing
- High-quality re-recordings
- On-hold–specific usage rights
- A growing library of popular covers
- Tools that make mixing and delivery effortless
No other MOH provider offers this combination of legality, quality, and recognizable holiday hits.
This is not generic Christmas music. This is CoverTunes™—the songs people actually know and love.
Bring Holiday Magic to Your Caller Experience
Want callers to smile the moment they hear your hold music?
Want your brand to feel festive, warm, and instantly recognizable?
Want legally compliant, professionally produced Christmas songs ready for upload?
Learn more about CoverTunes from Easy On Hold:
https://easyonhold.com/music-on-hold/covertunes/
And explore our other insights on why Christmas music works so well:
https://easyonhold.com/blog/?s=christmas
