Product Updates

Here are the latest innovative product updates in the world of music on hold.
 
Streaming, hosted, call center, contact center, customer CX and other topics are covered in these product updates.

RingEX Music On Hold App: A New Standard in Customer Experience

The Easy On Hold RingEX Music On Hold App simplifies everything about call queue audio (music on hold, messages on hold). It's a smarter, automated way to manage your hold and queue audio—without ever uploading another file. It transforms caller waiting time into a fresh, accurate, and professional experience by automatically delivering the right audio at the right moment.

9 min read
Easy On Hold | Blog - RingCentral ReingEX Music On Hold App

Tim Brown

Introducing AccuWeather® On Hold & Overhead: Turning Wait Time Into Real Value

Music and weather on hold and in your space is now available from Easy On Hold®. AccuWeather® On Hold and Overhead.

4 min read
Easy On Hold | Blog - music and weather on hold title image

Tim Brown

Hold Music Tracks: Our Picks of The Month

Our staff has handpicked a few standout tracks that we know will make an impact. Listen to these tracks and tell us what you think!

2 min read
Easy On Hold | Blog - Hold Music picks illustration

Tim Brown

Small Business Phone Systems Allow Customized Messages On Hold

Are you looking for an easy to use phone system with auto attendant and music on hold capabilities? We're doing some research for you.

2 min read
Easy On Hold | Blog - illustration of woman phoning a local business

Tim Brown

Contact Centers Moving Toward Streaming Music On Hold Service

In the quest for improved customer satisfaction, contact center managers are making no effort. They’re even starting to pay attention […]

11 min read
Easy On Hold | Blog - contact centers moving to streaming music service

Tim Brown

New Pet Music Service For Vet Practices Works Wonders

There’s a new pet music service available for vet practices and it is working wonders! After diligent research, we asked, […]

4 min read
Easy On Hold | Blog - peaceful-pet-dog-beach

Tim Brown