Loyalty, Like Trust, Must Be Earned

Special Article by Julie Cook on creating a better customer experience. Our building is situated on an acre of woods, […]

Tim Brown

Message On Hold Script Tip: Focus On A Single Topic

There’s an old-school on-hold marketing approach that says, “load up that script with all the content you can dream up. […]

Tim Brown

Dental practice branding is about delivery consistent messaging. Learn how phone on hold waiting time can be a key to better branding.

Tim Brown

If you’ve ever thought that your choice of “on hold” content wasn’t important, consider this exchange from the Comcast customer […]

Tim Brown

Before you say, “I already know how to use my hold button“, let me ask you about the time YOU […]

Tim Brown

Over the 13+ years Easy On Hold has been in the music on hold business, we’ve often asked clients to […]

Tim Brown