Message On Hold

3 Tips For Keeping Callers On The Line

“Verizon has absolutely bizarre hold music. …and then the bot hung up on me. What utter indignity!” Hey, Verizon! That’s […]

2 min read
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Tim Brown

Is That The Message You Meant To Send?

One of the first things we talk about in marketing with a new business is the development of the “elevator […]

2 min read
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Tim Brown

IT Desks Keep Callers Holding

We do a good deal of work with IT firms, and tech departments of larger firms. They know callers are […]

1 min read
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Tim Brown

Does BMI Check Music On Hold Licensing?

Some providers of customized music-on-hold programming include music licensing fees in their price. Some don't. If you play music on hold, you're responsible for music licensing liabilities.

1 min read
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Tim Brown

Promote Trade Show On Hold Message

Getting ready for a trade show? Remember to promote it on your hold button.

1 min read
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Tim Brown