Music On Hold by Easy On Hold Messages: 1-844-OH-MUSIC | 1-844-646-8742

IT Desks Keep Callers Holding

Share

We do a good deal of work with IT firms, and tech departments of larger firms. They know callers are waiting for extended hold times and need a strategy for handling that opportunity.

Financial Times reporter Jonathan Guthrie provided some insight behind the IT desk we find amusing:

“The hold music played by IT helpdesks often features New Age warbling. I assumed this reflected the geeks’ poor taste until one explained: “We only play good music if callers are being polite. If you’re not, we force you to listen to Enya.”

Share

The following two tabs change content below.
Founder of Easy On Hold and Brandi Music. Thinker, writer, speaker, tinkerer, husband, father, musician.

Tags:

Related posts

Credibility Sells

A custom music on hold message can make your company sound professional. Go a...

Comments are currently closed.

Top