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MSPs, IT resellers, and telephony providers can offer FreePBX music on hold, streaming to their clients, and earn recurring revenue.
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In 2026, more callers will reach out only after exhausting every self-service option available. This guide explains how to rethink your caller experience strategy to serve today’s most demanding callers better. Find out how to handle more demanding customers.
When customers need answers, they search online. When they find a solution, they call. When they call, most have to wait on hold. Here are valuable tips that help build business. Learn the 13 Essential Best Practices for Messages on Hold.
Your callers come to you through an auto attendant or IVR and often wait on hold. This is the new guide to updating your auto attendant, IVR, and on hold messages, and it can give you an edge over your competition and maintain a satisfied customer base. The New Guide to Updating your Auto Attendant, IVR, On Hold Messages.