Easy on hold header image

Easy On Hold® represents the fusion of human talent and AI technology for messages and music on hold.

The Music On Hold Experts


Great sounding hold music you can stream and download.

The world’s largest licensed music catalog. Easy On Hold® brings you 188,000 tracks in every imaginable genre. Use with voiceovers or create a mix that expresses your brand. Download hold music files for platforms like 8x8, 3CX, GenesysCloud, Ring Central and others. P.S., if you're on Cisco, please stop playing Opus One.

Or stream live into your communications platform, such as: Microsoft Teams, Avaya, Cisco, Broadsoft, Nextiva, TPX, FreeSWITCH and more.

Your favorite music, streaming for callers on hold.

Like having your own private radio station. The Easy On Hold live music stream powered by Brandi Music offers 75 channels of profanity-free music by your favorite artists.


Humans on microphones.

Ain’t nothin like the real thing. In-house voice over talent brings super-fast turnaround on recordings for IVR, Auto Attendant, Phone On Hold, Overhead Announcements, Radio and TV Voiceovers and more.

Consistent voice quality, instantly, using AI technology.

AI voices that match up with human voices. Combine human voices with clones of those same voices for a consistent sound and quality across your entire communications platform. Lifelike AI voices for IVR or any other voice recordings.


Hold music in the cloud.

The world's only multi-platform, directly integrated streaming music on hold and message on hold provider. It's a mouthful, but how else can you describe the one solution that is fully digital, completely cloud-based and adopted worldwide by major platforms and contact centers? Sure, you can load audio files, but then you've got repetition, file size limit, and inconvenience. For a digital, unlimited music on hold messages source, try Easy On Hold® streaming.

Integrated with the top communications platforms.

We're about to launch another major platform integration. Easy On Hold® is a Cisco Solution Partner. Our streaming platform is certified as Cisco Compatible. We are also an Avaya Dev Connect Technology partner and a Genesys Solutions Partner. Our streaming music on hold solution works with many platforms, and we're adding more.

We are leading the industry in developing advanced queue streaming integrations and enhanced customer experiences through our 3 pillars:

Easy on hold high tech icon

High Tech

Technical competence and innovation

Easy on hold high touch icon

High Touch

Frequent, quality customer communication

Easy on hold excellence icon


Committed to quality work

Meet our team

We are a certified woman owned business, a top-tier technology partner, and a Michigan-based company. We are dedicated to delivering business audio services and future-ready technologies for the modern organization.

A Picture of Julie Brown - President at EOH

Julie Brown


Growth Strategist, team builder, community leader

A picture of Tim Brown - Founder, VP, CTO at EOH

Tim Brown

VP, CTO, Founder

Founded Easy On Hold in 1997. Launched first streaming phone-on-hold platform in 2013, reinventing messages on hold.

A picture of Jamie Ferguson - Operations Manager at EOH

Jamie Ferguson

Operations Manager

20+ years of experience in fulfillment. Directs the Production Department and oversees technology fulfillment.

A picture of Amy O'Boyle - Business Development at EOH

Amy O'Boyle

Business Development

MBA Business Consultant with an impressive career in project management, marketing and product development for major corporations.

Give. Care. Share.

We care about our community and giving back in any way we can by supporting the following local organizations.

kalamazoo logo kalamazoo youth for christ logo Wings of God Logo

Easy on Hold News

Music licensing for businesses: real or scam?

If your business has been contacted by a music licensing group, you may be wondering about music licensing for business: is it real or a scam?

Choosing a new phone system? Read this first.

One missing feature in your cloud communications platform could set you back decades.

13 Essential Best Practices For Messages On Hold

Consider these 13 simple changes that can help your organization retain customers.

Certified and recognized by

Accredited business recognition icon Cisco recognition icon Avaya recognition icon Genesys recognition icon Sba Wosb recognition icon