Contact Center Technology

Unplugged: Digital MOH For Call Center Platforms

As call centers of every size adopt new cloud-based solutions, the need for digital MOH for call center platforms has been met by Easy On Hold.

4 min read
Easy On Hold | Blog - Digital MOH for Call Center

Tim Brown

Develop Your Coronavirus Contact Center Strategy

Coronavirus Calls Overwhelm Contact Centers: Easy On Hold Offers Tips and New Technology for Helping Worried Inbound Callers Get Answers […]

5 min read
Easy On Hold | Blog - coronavirus call center strategy

Tim Brown

Cisco Music On Hold Options

As of May of 2014, and Cisco CUCM version 10.5, a new option for Cisco music on hold became available: […]

3 min read
Easy On Hold | Blog - Cisco - which to choose

Tim Brown