The Music On Hold Experts Blog

The Music On Hold Experts bring you the newest streaming technology, contact center integrations, music and messages tips and more! Helping you develop amazing caller experiences.

All Articles

Easy On Hold | Blog - call-queueing-illustration-people-waiting-in-line

Why is Call Queuing so Important for Call Centers?

4 min read
Easy On Hold | Blog - what-should-my-voicemail-greeting-say

What Should My Voicemail Greeting Say?

4 min read
Easy On Hold | Blog - best hold music

The Best Hold Music I Ever Heard

8 min read
Easy On Hold | Blog - Cisco-Streaming_Queue-Music3

Streaming Queue Music™ is a Game Changer for CISCO Platforms

4 min read
Easy On Hold | Blog - ucaas-messages-on-hold

UCaaS On Hold Message Files Fall Short

7 min read
Easy On Hold | Blog - Queue Callback Waiting On Hold

Using Queue Callback Feature Won’t Eliminate Hold Time

6 min read