Marketing

Frustrated and On Hold: Is Your Contact Center Ready?

Many inbound calls are from customers who are upset, anxious, or just plain angry. Why leave callers frustrated on hold? Some helpful tips!

5 min read
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Tim Brown

7 Car Dealership Marketing Tips

Your car dealership needs a variety of marketing strategies to build trust and help customers choose you. Here are some […]

9 min read
Easy On Hold | Blog - car dealer marketing

Tim Brown

Develop Your Coronavirus Contact Center Strategy

Coronavirus Calls Overwhelm Contact Centers: Easy On Hold Offers Tips and New Technology for Helping Worried Inbound Callers Get Answers […]

5 min read
Easy On Hold | Blog - coronavirus call center strategy

Tim Brown

Messages On Hold Deliver Fewer Hangups, Better Branding

Interview With Easy On Hold Founder Reveals New Research-Based Approach To Music and Message On Hold. Tom: Tim, let’s talk about […]

13 min read
Easy On Hold | Blog

Tim Brown

Branding Strategies: It’s All About The Details

Business owners, managers, and decision makers, lend me your eyes. Your business could be doing better, but your branding strategies […]

6 min read
Easy On Hold | Blog - branding strategies - focus on small details image of watchmaker

Tim Brown

Improved Credit Union Member Experience

Easy On Hold has continued to grow in popularity as a solution in credit unions across North America. Our focus […]

8 min read
Easy On Hold | Blog - credit union member-experience concept illustration

Tim Brown