Music On Hold by Easy On Hold

the world's most effective phone on hold messages


Try a free demo
"Built to help the business owner, marketer and I.T. pro sound great and build business—quickly and easily."

Julie Cook, President
Watch my video

julie cook, president

NEW: Music On Hold Messages In The Cloud


Our streaming message on hold service broadcasts from the cloud right to your phone. Play the live stream you hear when you call Easy On Hold.

Darin Lucas of Burrito Kitchens Enterprises "We love our new live-feed broadcast player! It sounds better, works better and leaves an overall top-notch impression of our firm with our listeners on hold. We have already started receiving requests for new items that we incorporated into the script!"
—Darin Lucas, Burrito Kitchens Enterprises

Hear samples of Easy On Hold productions in use in your industry. Your message on hold script will be all your own, of course, but here are some ideas.

Get the facts about your own streaming channel playing music and announcements scripted and recorded to inspire your callers while they wait on hold.

What customers are saying about Easy On Hold

Louis Tafuto Louis Tafuto
4/01/14 11:42AM

"We are very impressed. We have the same business philosophy as you: create a plan, offer the plan to our customer and pay only if you're satisfied."

David Smith David Smith
3/28/14 2:11PM

"Thanks for reminding me to update our on-hold marketing. Your emails aren’t just fluff, they give specific ideas and tasks with links to make it happen."

Sophia LloydSophia Lloyd
4/16/14 11:16AM

"Just listened to the new message on hold for our medical office. We loved it! The voice was spot on."

Dr. Mark HochbergDr. Mark Hochberg
4/15/14 3:37PM

"We appreciate the quick production time and variety of on-hold music selections."

Easy On Hold messages service for major brands such as Hess, Hubspot, Norgwegian Cruise Line, Gaiam, Republic Services and more.
microphone icon

Inform, educate & inspire.

Your business never sounded so good.

Finally, you can press the hold button with confidence: Your callers are getting the kind of customer service you've always dreamed about—great music and marketing messages that educate and cross-sell them on your products and services while they hold. No more silence, no more radio, no more bad music. All you have to do is pick a plan that will achieve your marketing objectives, then sit back and enjoy the results.

talk balloon icon

So easy to work with.

You'll save time and sound better.

  • Fast 3-business-day turnarounds on custom scripts and hold messages.
  • Make changes until you're 100% satisfied with your sound.
  • Log in to your personal account to edit scripts and audition audio.

1Tell us a little about your company, your callers and your music and message on hold preferences. User our online form to get started on your free, no-obligation custom message.

2Our professional message on hold script writers craft a custom message that hits home with your callers on hold. We add voices and music in our state-of-the-art recordings studio and load it to your customer admin portal here at

3Click and listen. Choose a low-cost monthly plan or one-time buyout. Make changes until you're satisfied.

Latest News & Tips For Music On Hold Messages

Hollywood Adopts Easy On Hold Streaming Architecture

Avatar filmed at client MBS New client MBS Media Campus (formerly Manhattan Beach Studios) turns to Easy On Hold for custom marketing messages. MBS is the home of Marvel Studios as well as major film and television producers, including the upcoming Avatar sequel, and NBC-TV's The Voice. The studio was searching for next-generation streaming on-demand technology, and discovered that only Easy On Hold had it.


OnSIP Chooses Easy On Hold As Channel Partner

OnSIP Logo Easy On Hold has developed a streaming music on hold message system designed for integration with OnSIP hosted VOIP telephone systems. If you are an OnSIP user, take advantage of a 30 day free trial offer for custom messages on hold.


Technology Breakthrough: Live Streaming Audio For Your Callers On Hold

Voiceover on The Blaze TVThere's a new and better-sounding message on hold experience available, thanks to an entirely new delivery method for phone on-hold content: live streaming audio. No more boring on-hold looped playback.


How To Deal With Angry Customers On Hold

angry customer with steam coming out of ears What's worse than an angry customer? An angry customer who has been placed on hold! Wrong or right, the customer is king and you must make them feel better about your brand before you lose them completely. Watch the video!


New MOH Stream Solves I.T., Marketing Problems

Technician struggles with messages on hold From the glitchy equipment to the annoying "repeating loop", Easy On Hold's new live message and music on hold stream clears up the major headaches you’ve been complaining about. We break down the top 5 problems streaming music and message on hold solves.


Are You Missing A Big Marketing Opportunity?

Julie Cook, President of Easy On Hold

In a media saturated world, persuading through interruption and repetition is increasingly ineffective. To engage consumers, advertisers must focus on where and when they will be receptive. With traditional marketing becoming less effective, smart marketers are shifting focus from targeted campaigns to ongoing presence. When customers call you and have to wait on hold, will you provide a helpful, rewarding presence?