Music On Hold by Easy On Hold

the world's most effective phone on hold messages


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"Built to help the business owner, marketer and I.T. pro sound great and build business—quickly and easily."

Julie Cook, President
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julie cook, president


NEW: Streaming Music On Hold Messages

Our streaming message on hold service broadcasts from the cloud right to your phone. Play the live stream you hear when you call Easy On Hold.

Sandi Duxbury of Rhode Island Medical Imaging "Compared to MUZAK, Easy On Hold is a breath of fresh air. I always had someone that I could call with questions."
—Sandi Duxbury, Rhode Island Medical Imaging

Hear samples of Easy On Hold productions in use in your industry. Your message on hold script will be all your own, of course, but here are some ideas.

Get the facts about your own streaming channel playing music and announcements scripted and recorded to inspire your callers while they wait on hold.

Easy On Hold messages service for major brands such as Hess, Hubspot, Norgwegian Cruise Line, Gaiam, Republic Services and more.

What customers are saying about Easy On Hold

Donny Cox Donny Cox
8/29/14 11:53AM
RI Medical Imaging

“Easy On Hold is great to work with and produces quick turn around time with top quality work. We have used their custom message on hold services for several years and continue to receive compliments regarding our on-hold messages.”

Eye Doctor Music On Hold Laura Hans
7/30/14 9:53AM
Hubbel Eye Clinic

"Great job and very professional."

Jack DelperdangJack Delperdang
8/15/14 4:55PM

"Custom on hold messaging offers useful information that makes the “on-hold” process less boring and painful while reducing dropped calls. Unlimited, easy and automatic message changes makes Easy On Hold the right solution for improving customer service”.

Corey TyriverCorey Tyriver
7/3/14 3:08PM

"I recommend Easy On Hold as a marketing tool. They specialize in a new streaming technology with a "Pandora-like" hold experience that no other provider is offering. Very cool stuff."


1Tell us a little about your company, your callers and your music and message on hold preferences. Get started with a free no-obligation custom message on hold demo.

2Our professional message on hold script writers craft a custom message that hits home with your callers on hold. We add voices and music in our state-of-the-art recordings studio and load it to your customer admin portal here at

3Click and listen. Choose a low-cost monthly plan or one-time buyout. Make changes until you're satisfied.

person on computer hearing easy on hold demo person pressing music on hold button on phone

Latest News & Tips For Music On Hold Messages

Dental Practice Marketing Takes A Leap Forward

Sesame Communications dental practice marketing More and more dental practices are embracing digital marketing techniques to improve the patient experience. Today, dental practices are chosen via web searches done on mobile devices. Patients are missing fewer appointments thanks to texts and emails, and online bill pay is saving time and money. Meet Sesame Communications, the leading digital marketing firm that helps dental care providers harness the power of the Internet to accelerate new patient acquisition and transform the patient experience.


Do Your Auto Attendant Phone Greetings Sound Amateur?

Amateur Phone Greetings Your auto attendant recording is your voice to the world. It tells your customers how serious you are about your brand and how serious you are about them. Make the initial hello as beautiful, warm and welcoming as it can possibly be. Automated attendant recordings comprise 35% of our business and help our clients sound professional as their callers navigate through complex phone trees or even simple after-hours voicemail boxes.


Carlo's Bakery—Please Hold

Buddy at Carlos Bakery - Please HoldTLC-TV's Cake Boss, Buddy Valastro, has chosen an Avaya IP telephone system, which is built to receive on hold messages from an external message on hold device. An Avaya blog recently stated that putting a caller on hold is "an opportunity for you to inform callers about special offers or upcoming events." True. Learn how it works.


How To Deal With Angry Customers On Hold

angry customer with steam coming out of ears What's worse than an angry customer? An angry customer who has been placed on hold! Wrong or right, the customer is king and you must make them feel better about your brand before you lose them completely. Watch the video!


Hollywood Adopts Easy On Hold Streaming Architecture

Avatar filmed at client MBS New client MBS Media Campus (formerly Manhattan Beach Studios) turns to Easy On Hold for custom marketing messages. MBS is the home of Marvel Studios as well as major film and television producers, including the upcoming Avatar sequel, and NBC-TV's The Voice. The studio was searching for next-generation streaming on-demand technology, and discovered that only Easy On Hold had it.


Are You Missing A Big Marketing Opportunity?

Julie Cook, President of Easy On Hold

In a media saturated world, persuading through interruption and repetition is increasingly ineffective. To engage consumers, advertisers must focus on where and when they will be receptive. With traditional marketing becoming less effective, smart marketers are shifting focus from targeted campaigns to ongoing presence. When customers call you and have to wait on hold, will you provide a helpful, rewarding presence?


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What's on your hold button?

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Voices, Languages, Translations

Voices for Telephone Announcements

  • Voices in multiple languages for telephone automated attendant, IVR, prompts, on-hold messages.
  • Translations and voice talent delivered in the proper file format for your system.
  • Recent translations and recordings: English (US), English (UK), Spanish, French (Canadian), German, Russian, Chinese, Mandarin, Hindi, Polish, Portuguese, Farsee, Serbian-Croatian.
  • Learn more