Marketing

7 Things To Never Say In Your Message On Hold

On hold messaging has gotten a bad rap, and it’s for good reason. On hold scripts and announcers can sound […]

2 min read
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Tim Brown

How To Impact Customer Relationships With Social Media And Messages On Hold

So you’re asking everyone to ‘Like’ You on Facebook, right? You’re tweeting, you’re connecting on LinkedIn, blogging on WordPress, snapping […]

5 min read
Easy On Hold | Blog

Tim Brown

Family Minivan Doesn’t Deliver Like It Used To: Like Your Old On Hold Message

Guest article by Julie Cook This article is about your old on hold message. Why it won’t work anymore. Why […]

4 min read
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Tim Brown

What Do You Do When Customers Ask For “Garage Sale” Prices?

Article by Julie Cook Last weekend I volunteered at a massive garage sale for my son’s high school marching band. […]

3 min read
Easy On Hold | Blog

Tim Brown

Loyalty, Like Trust, Must Be Earned

Special Article by Julie Cook on creating a better customer experience. Our building is situated on an acre of woods, […]

3 min read
Easy On Hold | Blog

Tim Brown

Message On Hold Script Tip: Focus On A Single Topic

There’s an old-school on-hold marketing approach that says, “load up that script with all the content you can dream up. […]

3 min read
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Tim Brown