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Sometimes your marketing consultant needs to be brutally blunt with you, in order to help you see what your customers […]
Tim Brown
“Verizon has absolutely bizarre hold music. …and then the bot hung up on me. What utter indignity!” Hey, Verizon! That’s […]
Here’s some chatter from the blogosphere that should make corporate marketing managers think about what their callers are saying after […]
One of the first things we talk about in marketing with a new business is the development of the “elevator […]
Get Some Fresh On Hold Marketing Started In the old days you could reach your audience by buying some radio […]
We do a good deal of work with IT firms, and tech departments of larger firms. They know callers are […]