Deliver consistent on hold experiences across multiple locations

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Talk to the music on hold experts


Get a quote and free no-obligation consultation

  1. Find out what costs may be involved
  2. Request a free custom script and sample audio
  3. Talk to our experts about compatibility with your communications platform
  4. For call centers/contact centers: discover new technology for Queue Music solutions
  5. No obligation; it takes only 15 to 30 minutes to get the right music on hold messages solution

Services to unify your on hold environment

Licensed Music

Upgrade your default on hold setting with music that entertains your callers while waiting.

Voiced Messages

Provide useful information, intrigue callers with marketing messages or encourage them to be patient.

Voice Recordings

Add a professional greeting to your voicemail or Auto-Attendant messages.

Packages starting from as low as $49 per month

See how it all comes together

Book a Free Consultation

All locations are not created equal

Whether you span across state lines or global borders, you likely manage the hold experience at multiple locations by loading files for each location or department. This inefficient process leads companies to produce generic content that lacks relevance to callers. But what if you could manage one upload and be done while delivering targeted hold experiences for years to come?

Every on hold experience needs to be unique and relevant

No matter which location people call they will appreciate a consistent brand experience with relevant targeted messages. Improve your promotions and caller satisfaction without having to load a file ever again. Let the music on hold experts strategize with you to make on hold audio management easy and effective.

Easy on Hold will help you to:

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Be consistent

Create the right messages, tone and music to unify your caller on hold experience everywhere.

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Easily manage what's playing where

Prioritize, update and change music or messages on hold in real-time for all your locations from any browser or device.

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Stream high quality audio

Provide the best audio quality for a pleasant on hold experience with licensed music and royalty fees included.

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Seamlessly integrated

Bring all your locations, phone systems, and tools together.

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Keep content and tools secure

Ensure that all your on hold or queuing content is always protected with enterprise-class security.

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Industry expertise

Easy on Hold services over 10,000 businesses from more than 20 industries with music and messages on hold being tailored for their businesses.

See how Easy on Hold can help you sound amazing
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I recommend Easy On Hold as a marketing tool. They specialize in a new streaming technology with a "Pandora-like" hold experience that no other provider is offering. Very cool stuff.

- Corey Tyriver

Security101

★★★★★
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Adding Easy On Hold messages on hold and in-store music and messaging makes our life easier!

- Courtney Wilkins

Design Spree

★★★★★
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Today I heard the new messages you recently produced for Vanair. As is always the case with your work, first class!

- Tim Kueppers, Director of Systems and Data Security

VanAir, Michigan City, IN

★★★★★

FAQs and Insights

Easy On Hold - What Is Legal Hold Music?

What Is Legal Hold Music?

Easy On Hold - Music and Messages On Hold: Queue Callback Feature Won't Eliminate Hold Time

Queue Callback Feature Won't Eliminate Hold Time

13 Essential Best Practices For Messages On Hold

13 Essential Best Practices For Messages On Hold