When you use Dental Practice On Hold Messages, you demonstrate that you care. Educate and reassure your prized patients while they wait on hold. Let’s take a look at a typical phone call situation to a practice like yours.
A Phone On Hold Experience
Jill is new to the area and needs to find a family dentist. First, she does an online search. Next, she found some reviews and ratings of dentists. After finding an office that looked good, Jill called. The office was busy, so Jill had to wait in the “on hold queue.” While she was waiting, Jill heard information about insurance, online services, and new dental technology. “Jill thinks, “this office has their act together.” And she’s right. That office is using dental practice marketing on hold.
A special service that helps dental care providers harness the power of caller waiting time made Jill’s experience possible. Dental practice marketing on hold is a modern digital marketing and patient engagement tool. Easy On Hold supports thousands of practices, helping them grow and increase profitability in the digital age.
How to develop a dental practice marketing plan
You don’t need to be a marketing guru or agency to use on-hold wait time as a marketing platform. Your Easy On Hold customer success representative will work with you to create a 12-month marketing calendar. Throughout the year, your Easy On Hold messages will be timely and relevant, with very little effort by you.
“The on hold experience can really tie the marketing pieces together,” says Easy On Hold President Julie Brown. “As a matter of fact, I’ve been extremely impressed with how well today’s dental practices have improved engagement.” Brown offers some helpful tips and ideas for Dental Prace On Hold Messages.
Dental practice marketing on hold tips
- Patients need to know you care. Tell callers why you’ve invested so much in making them feel at ease. New patients want to know how to prepare for their first visit.
- Support current marketing campaigns. Using your Easy On Hold customer portal, it’s easy to set automated schedules that start and stop unique marketing messages at any time throughout the year.
- Educate. Dental health is part of one’s overall health. Let’s talk about it.
- Multi-channel marketing support. Improve follows on social media, including Instagram and your website. Aditionally, point callers to online reviews.
- Name brand services. Invisalign, Zoom whitening, Opalescence, etc. More patients will investigate.
- Sterile environment. Today, patients have a heightened awareness of safety.
- Refer a friend. Use time on hold to grow your business.
Integrating custom on hold messaging at your dental practice.
70% or more of all callers get placed on hold, so you can be sure that your Dental Practice On Hold Messages are being heard by the right audience. Investing in dental practice marketing on hold is an obvious add-on to improve your practice.
Digital technologies in dentistry continue to advance. Patient expectations for excellence is growing, too. It makes sense to update every patient touchpoint to deliver a better experience.
Learn how why special on hold messaging works so well for dentistry. It helps cement your brand identity in the minds of your patients.
Setting Up Easy On Hold Dental Practice On Hold Messages
“We are so happy with the custom message recorded for our practice. There was little we had to do on our end. Aditionally, we received amazing service and quality follow-up.” – Dr. Peter Zwier, DDS
Easy On Hold provides the scripting, equipment (if needed), and licensed music and audio production needed to improve patient relationships. Is your office ready to get started with messaging on hold? We can help.
Easy On Hold’s Content Control Center lets you request, manage and change all of your messaging on-hold easily. You will receive a log-in password (that you may personalize). You will see your scripts, and can make updates and changes. Not only can you approve new message scripts and audition custom recording, but you may also approve and shedule messages.
