Previous Improve Customer Experience 2023 Report Get the latest from Easy On Hold Get free resources, news, and tips to help improve your customer experiences in our monthly newsletter. Related Stories Every Call Counts: Aligning Healthcare Messaging with the Patient Journey April 21, 2025 “RIP Hold Music”? Not So Fast. April 18, 2025 Boost Caller Retention with Seasonal On Hold Messages April 4, 2025