An Improved Music On Hold System

illustration of systems concept

Building An Improved On Hold System

When I hear the phrase “music on hold system” I know that it probably means “how music on hold works on your phone system”. The system I want to talk about is the way your music on hold company takes care of you.

What Is A System?

Webster says a system is a group or combination of interrelated, interdependent, or interacting elements forming a collective entity.

Business people know that systems create quality control, efficiency and predictable outcomes for customers. A company’s fulfillment system, for example, makes sure that the customer is satisfied over and over again. Music on hold companies have been dabbling with various systems for processing orders for script changes. What works?

Easy On Hold was first on the scene with a free online demo, which plays on any pc or mobile device, for customers logging in online. As an Easy On Hold customer, you will find an archive of audio and scripts when you log in. You may download audio and view and modify scripts.

The changes being made in our web design and user interface include new ideas in user interface design. If that kind of design is interesting to you, here’s a simple to understand article from Smashing Magazine: Approaches For Multiplatform UI Design Adaptation: A Case Study

Getting Audio To Play On Your Phones Is An On Hold System

One of the main tabs in our website, Music On Hold Messages By Easy On Hold, is called On Hold Systems. This area guides visitors through the different ways messages on hold get played on phone systems.Streaming, .mp3 audio player, internet “capture and play” device, and special streaming options for Interactive Intelligence, Asterisk and OnSIP. You can dig in to learn the difference between VOIP phone that are on-site or off-site by looking in our Learn section. Learn about on hold systems.

Comments are welcome on what you’re looking for. Please contact Easy On Hold.


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Founder of Easy On Hold and Brandi Music. Thinker, writer, speaker, tinkerer, husband, father, musician.