Easy On Hold developed the technology to stream custom announcements for the OnSIP platform. The OnSIP music on hold solution delivers multiple 30- and 60-second promotional spots, mixed with music, to inform and educate callers, while adding to branding and sales efforts.
“It’s like designing your own custom message and music on hold channel,” says Easy On Hold President Julie Cook. “Now you can have a robust phone system and an on hold marketing program all in one solution.”
As a channel partner, Easy On Hold will provide exceptional service to OnSIP users in search of custom message on hold programming. OnSIP users will receive a custom URL (web address) to use as the source for Enhanced Music On Hold. Easy On Hold has 16 years of experience providing businesses with properly licensed music, custom scripting and voice talent. Customer admin tools to help businesses use telephone on hold time to improve customer relations and company image.
A video has been released to inform OnSIP users of the availability of the new streaming music on hold service.
Unique New Service: Custom OnSIP Music On Hold Streams
No other professional messages on hold production company has offered multiple streaming music and message on hold delivery until now. Easy On Hold has truly added a new category to the message on hold marketplace.
Easy On Hold V.P. Tim Brown, who led the development and testing phases of the new service says, “OnSIP users have only a live streaming URL as an option for music and messages on hold. Our system can generate a unique customer streaming channel instantly, and populate it with content delivered live.”
Since its inception in the fall of 2013, the Easy On Hold streaming music on hold system has streamed over 1.1 million audio files. “Bandwidth is no longer an issue in today’s business environment and serving streams is quite commonplace,” Brown commented.
Advanced Scheduling
With advanced scheduling features, the Easy On Hold streaming solution delivers timely content to callers on hold based on the day and time of day. “Announcements can be focused on a call-to-action for greater impact, then stop playing automatically,” explained Julie Cook.
Since callers hear the stream live, content changes can take place immediately. No audio files or equipment needs to be handled in order to change content. Features include:
- Content can change automatically, based on a schedule of your choosing.
- Spanish, French and other languages and translations are available.
- Multiple streams can be applied to various users on an OnSIP account.
- New message productions are created in 3 business days or less.
OnSIP
Hosted PBX is continuing to grow as an affordable, flexible solution for small and medium-sized businesses, and the OnSIP platform is built to be user-friendly and robust. Many businesses are switching from on-site PBX phone systems to hosted PBX from OnSIP to reduce costs while taking advantages of a wide range of solutions previously unavailable from their on-site PBX.
Companies with tele-workers or employees who travel will find OnSIP a seamless solution. Phones can be deployed and moved anywhere that a high-speed Internet connection is available. Companies experiencing rapid growth are able to easily add users to the system, each with customized feature sets, including automated attendant, integration of Android devices, iPhone and third-party applications, free on-network calling, video conferencing and much more.
OnSIP was created by Junction Networks, founded in 2004 and delivers communications services to over 22,000 small, medium, and large businesses.
Free Trial Offer Available
Taking a cue from OnSIP, which offers a free 30-day trial of its services, Easy On Hold is also offering customers a 30-day trial of the new OnSIP streaming MOH service.
