Easy On Hold® is excited to announce the upcoming rollout of AccuWeather® On Hold and Overhead, a powerful new feature designed to transform waiting time into something callers actually appreciate. It’s music and weather on hold and in your spaces.
For years, businesses have searched for ways to improve the caller experience. Hold times (even when very brief) remain one of the most common customer complaints. Hold time is often made worse by repetitive music, irrelevant messages, or silence. AccuWeather® On Hold changes that completely by delivering information people genuinely want to hear.
The weather.
Here’s an audio example of an evening-themed weather report from Easy On Hold:
- Hotels and hospitality
- Travel and transportation
- Sports and recreation
- Agriculture and landscaping
- Healthcare and senior living
- Retail and service businesses
Why Weather Is One of the Most Valuable Messages You Can Share
Weather impacts nearly every part of daily life. It affects travel plans, work schedules, safety decisions, and customer behavior. Entire industries depend on accurate, localized forecasts, for instance:
Weather information isn’t just helpful; it’s essential. Bringing trusted, local weather updates directly to callers and in-business audiences adds instant, practical value to every interaction.
What Is AccuWeather® Music and Weather On Hold & Overhead?
AccuWeather® On Hold and Overhead delivers professionally voiced, ZIP-code-specific weather updates powered by AccuWeather®, the most respected and widely trusted source for weather intelligence.
The service includes:
- Hourly updated weather data
- Current conditions and temperature
- Overnight low
- Tomorrow’s forecast
- Optional branding, such as:
“Here’s AccuWeather® from ABC Company.”
AccuWeather® On Hold can be heard:
- On the phone, while callers are on hold
- Overhead in your business, blended seamlessly with background music
Professional Music + Weather = A Better Visitor Experience
AccuWeather® On Hold integrates seamlessly with Easy On Hold Brandi™ Music streaming, allowing businesses to create a polished, engaging sound experience in any space with speakers.
Features include:
- 75+ Channels of mainstream, popular music, licensed for business
- Music behind each weather report, rotating through several different backgrounds for variety
- Weather reports are played between songs
- Full control over how often weather updates play
- Time-of-day scheduling that can automatically change throughout the day
For on-hold callers, weather updates can rotate naturally with branded messages or licensed music—never repetitive, never intrusive.
Why Callers Actually Want to Hear Music and Weather On Hold
Let’s face it: people complain about being on hold all the time.
They complain about:
- Repetitive music
- Long promotional messages
- Irrelevant information
But weather is different.
It’s timely, helpful, local information that matters to all. AccuWeather On Hold transforms waiting time into something informative and reassuring, especially when the weather can affect the caller’s plans.
Who wants to know about the weather?
The answer is simple: everyone.
Works With Many Phone Systems
AccuWeather® On Hold and Overhead works across all Easy On Hold® live streaming platforms, and in some Easy On Hold® custom apps. To be specific,
- Cisco
- Avaya
- Nextiva
- TPX
- MiTel MiVoice
- Asterisk
- FreePBX
- iPitomy
- OnSIP
- FreeSWITCH
- Bicom Systems
- Microsoft Teams Phone
- RingCentral (newly supported)
- All on-premises platforms using the EOH 2CBAS
Additional integrations are coming soon.
Local Information for a Local Audience
Weather is personal—and AccuWeather® On Hold is customized to a specific geographic area. That makes it especially valuable for businesses serving local customers who want relevant, real-time information while they wait or visit your location.
Is Accuweather Trustworthy?
AccuWeather has been proven to be the most accurate forecast in a recent study, outperforming the National Weather Service (June 2025).
Special Introductory Pricing
To celebrate the launch, current Easy On Hold® customers can add AccuWeather On Hold and Overhead for just $9.99 per month (limited-time offer).
New Easy On Hold® accounts are priced based on company size and overall content needs.
Leading the Industry—Once Again
AccuWeather® On Hold and Overhead is an Easy On Hold® exclusive, continuing our long-standing commitment to redefining what on-hold and business audio can be.
From branded messaging to licensed music and now trusted, localized weather intelligence, Easy On Hold® continues to lead the way in innovative communication solutions.
AccuWeather On Hold doesn’t just fill time. It adds value to every call.
Rollout begins soon. Stay tuned.
